Joseph Lunaburg

• Team SME for designing, supporting, and architecting IT solutions in Microsoft 365 and Azure
• Administered client infrastructure on-prem and in Azure IaaS, with primary focus in Windows Active Directory environments hosted on VMware and Hyper-V hosts.
• Supported and deployed network firewalls and switches from various vendors, in particular Fortinet, WatchGuard, SonicWALL, Extreme, and HPE/Aruba.
• Project lead on networking infrastructure upgrades, server host replacements and VM migrations, and Entra ID-join, Intune, and AutoPilot rollouts.
• Managed and supported client environments with Microsoft 365, including Exchange Online, SharePoint Online, Teams, and Entra ID.
• Standarized conditional access MFA rollouts department-wide, eliminating configuration drift and enforcing best practices across our client base using the MS Graph for PowerShell SDK.

• Managed Microsoft 365 services, virtual servers, workstations and network infrastructure for 60 clients.
• Tier 2 escalation resource for daily help desk tickets, via phone queues and ticketing system.
• Lead projedct engineer for multifactor authentication deployments.
• Developed incident response scripts to purge malicious phishing emails from mailboxes in Exchange (on-prem, Online).

• Provided IT generalist support to a customer base of 60 clients, via phone queues and ConnectWise Manage tickets.
• Supported hundreds of Windows desktops PCs, troubleshooting common issues with Microsoft Office, Teams, Quickbooks, networking, and other productivity apps.
• Created and published documentation to a shared IT Glue knowledge base.
• Handled new user creations and user terminations, workstation deployments, and proactive maintenance tickets.

• Worked in a two person team with the CTO on help desk for an MSP catering to non-profits in the Twin Cities area.
• Regular duties included providing desktop support, troubleshooting and upgrading network equipment, onboarding new clients, and contributing documentation to an IT database.
• Lead project engineer on email migrations to M365 and file server migrations to SharePoint Online/OneDrive.

• 3.5 GPA.
• Awarded the Maximillian Lando Scholarship by the University of Minnesota Mathematics department for demonstrated aptitude in undergraduate mathematics courses.
• Undergraduate Lab Assistant - used NumPy and Matplotlib Python libraries to create figures and analyze flight data of the EBEX balloon under Prof. Shaul Hanany.
• Graded assignments for MATH 5587 and MATH 5588 (Partial Differential Equations I/II).

I maintain a homelab that has undergone various iterations over the years. The current setup is as follows:

• Hyper-V Failover Cluster
• HPE Proliant ML350 Gen9 Host running Hyper-V with nested 3-node Hyper-V Failover Cluster
• VMs run Windows Server Datacenter Core 2022, managed from a Windows Server 2022 jumpbox with Windows Admin Center, RSAT, and Server Manager
• FortiGate/managed FortiSwitch configured to isolate lab network.
• Entra ID Connect configured to an M365 Developer tenant for Identity Management.
• Shared storage through iSCSI to Synology NAS.
• Proxmox NUC Cluster
• 3-node physical Proxmox cluster hosted on cheap Lenovo NUCs
• Shared storage through NFS to Synology NAS.
• Hosts services on my main home network
• Docker Container host runs Pi-hole for DNS, Traefix, and self-hosted BitWarden

I make frequent use of an M365 Developer tenant and a separate, personal Azure subscription for VMs, projects, and reviewing new Microsoft features

• Cloud Resume Challenge, an Azure static website deployed using Bicep templates and CI/CD through GitHub Actions, inspired by the eponymous Cloud Resume Challenge
• Hyper-V Failover Cluster on-premises management via Azure Arc.
• Virtual Machines deployed via Bicep templates with internal network access via Virtual Network Gateway S2S.
• Fleet of Entra ID-joined VMs with updates and application deployemnts managed by WinGet and Intune.
• Conditional Access templates deployed via MS Graph PowerShell SDK for MFA.